FAQs

Who makes Leaf and Thread ceramics?

Owner and maker Laura Veleff is the creative behind everything Leaf and Thread—where every piece is hand-thrown on the pottery wheel, glazed and fired by Laura in her East Brunswick studio in Melbourne.

 

Where do you source your materials from?

Leaf and Thread is mindful of its role as a product maker and as such makes environmentally conscious choices about materials, where they come from and how they are made. Stoneware and terracotta clay is dug straight from the South Australian ground, involving minimal production processes. Practices are in place to minimise transportation, and all clay waste is recycled and re-used in the studio. All fibre used for hanging planters is high-quality linen and cotton weaver's thread made by an eco-label of the Swedish Nature Conservation Society. All brass elements used for Hanging Planters are sourced from Victorian distributors and shaped in-house.

 

How are pieces packaged for delivery?

Laura sources her packaging materials from local retailers' packaging and newspaper waste and has introduced a recycle pack machine that turns waste cardboard into a fully recyclable perforated paper wrap to replace the need for plastic bubble wrap to protect vessels in transit.

 

What payment methods do you accept?

We accept the following payment methods:
Credit Card (VISA, Mastercard)
Paypal
Afterpay (coming soon!)

 

How long does it take for my online order to be shipped?

All orders are processed as soon as possible and shipped within 1-3 business days of receiving your order. The arrival of your order will depend on the end destination and whether it is travelling by regular, express or international post.

 

How much is shipping for online orders?

We offer flat rate Standard Shipping Australia-wide for $15 and $5 for all additional pieces, or Express Shipping Australia-wide for $30 and $15 for all additional pieces. Worldwide shipping is a flat rate of $50 per item. We also offer free shipping within Australia on all orders over $200.

 

Do you ship internationally?

Sure do!

 

How are my items shipped?

We prefer to ship all orders via Australia Post. On occasions, we may deliver with TNT for larger orders.

 

Can I collect my purchases from your studio?

Yes! You may choose to collect your online purchase(s) from us by selecting 'Studio Pickup' at the checkout. Please await an email confirmation to advise when your order is ready for collection. Our studio is at 14 Barkly St, East Brunswick, Melbourne VIC 3057.

 

Do you have studio sales?

Yes! Please join our mailing list or follow us on Instagram @leafandthread to find out about our seconds' sales.

 

What is your Returns Policy?

Leaf and Thread do not offer returns and exchanges for change of mind. In the unlikely event that a pot arrives damaged, please email info@leafandthread.com with a photograph showing the damage within 48 hours of receiving your order and we will replace.

 

What if my order arrives damaged?

In the unlikely event that a pot arrives damaged, please email info@leafandthread.com with a photograph showing the damage within 48 hours of receiving your order and we will replace.

 

Where can I buy Leaf and Thread ceramics in person?

The Leaf and Thread ceramics range is stocked in a number of retailers across Australia—please view our Find a Stockist page for details. We also welcome you to Visit our Studio to shop Leaf and Thread ceramics in person. Our studio is currently open by appointment only at 14 Barkly St, East Brunswick, Melbourne, VIC 3057.

 

How can I become a stockist?

Please get in touch if you have a wholesale or trade inquiry, or would like to commission or collaborate on some work together. Email Laura at info@leafandthread.com or visit our Contact page.

 

Can you make a customised piece?

Laura enjoys working on special commissions and makes functional tableware for cafes and restaurants around Australia. Laura also enjoys working with architects and designers on a range of fit-outs and interiors. Please get in touch via our Contact page if you would like to commission or collaborate on some work together, or if you have a wholesale or trade inquiry.